Yesterday, two young men from your firm came to our residence in Naperville and cleaned and sanitized the heating and return ducts as we had contracted to have done.
They arrived just after eight o’clock in the morning, set right to work with no wasted motion and were pleasant, courteous and respectful of our home. Before we made it clear they could get their best access through the garage, they even shoveled the snow from the front sidewalk!
When the men left, we both remarked upon their work ethic, and wished that all of our transactions with various contractors and tradesmen could be as pleasant. In fact, the young woman with whom we spoke to set up the service was also friendly and helpful during our telephone conversation, and that set the tone.
This little note is intended to compliment you, your staff and your workers on a job well done. It was a pleasure doing business with you and you can be assured that we will recommend your services to anyone we know needing such service.